Name: Fourferries Oy, FI23432228 Address: Kaskenkatu 4 B 6, 20700 Turku, Finland
Name of register
What we collect and receive
In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:
- Contact us via email or web form — for example, when you ask for support or quote, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
- Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data for statistical purposes, to improve our site and to recognize and stop any misuse.
We use a select number of trusted external service providers for certain technical data processing and/or service offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions. Fourferries Oy uses the following subprocessors to process the data collected by our websites:
|Subprocessor||Data location and security||Service|
|UpCloud||Finland, Europe||Secure management and hosting of the website|
Third party services we use
When you visit our websites, or purchase products or services, we use the following third party services which may collect personal data:
|Recipient||Purpose of processing||Lawful basis||Data location and security||Personal data collected by the third party|
|To let you email us||Legitimate interest||USA||Email address and any free text that might contain private information.|
|Leadoo||To let you contact us on the website||Legitimate interest||Finland, Europe||Name, phonenumber and/or email address.|
|Zendesk||To let you contact us inside the app||Legitimate interest||USA||Name and/or email address.|
|Youtube||To let you watch embedded videos on our website||Legitimate interest||USA||IP address and other information defined in your personal Google account privacy settings.|
Retention of data
We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Fourferries Oy`s legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
Principles for securing data files/registers
Only those persons who need the data for maintenance and service are allowed to access data. Data is secured with user ids and passwords for them. The main users can use their main user role only when they fulfill maintenance, error detection or when they take care of customers’ tasks concerning their data. The data is secured with passwords and other technical means. Data is transferred over a secured HTTPS connection.
We use and maintain firewalls and corresponding security solution in all devices that can be connected directly to public networks.
Privacy policies of other websites
We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or by sending you an email.
If you have any questions or concerns regarding your information, please contact the Data Protection Officer below. Please note that it may take up to 30 days to get back to you.